FAQ

GENERAL QUESTIONS

What are the advantages of Lucky Bity?

Only here you can have anonymous accounts and play slots from the top providers Playtech, Novomatic, Netent for bitcoins and other cryptocurrencies. You can play on any device!

What cryptocurrencies are supported?

Bitcoin, Litecoin, Etherium, Dash

Can I have an anonymous account?

Yes! We will never restrict your cash and will never require your personal information or scans of your documents.

Gaming process

Why USD are reflected in the games?

Your balance is reflected in USD for your gaming convenience. The rate is renewed once every 10 minutes.

What is the minimum bet?

The minimum bet on the slots is the equivalent of USD 0.01 In Live casino games the equivalent is USD 0.5.

I made a bet, but the connection disrupted.

The gaming session is restored on all the slots after the game relaunch. Just relaunch the game and you will get back to your bet. In Live casino the bets are restored on the field and are played even if you don’t have connection. The playing round results can be seen in Account – Messages or inside the game in Live casino.

I don’t agree with the round results. What to do?

Go to Account – Messages. Create your message, indicate the session number, the game name, the exact time with the time zone, explain the situation. Such queries have the top priority for the support team.

Deposits and withdrawal

I have made the deposit but the money is not there.

The money will be on your account after the 1st confirmation. Try to renew the page if you have more than 1 confirmation. If the money is still not on your account address the support group online through Account – Messages

Why is the withdrawal not active?

Withdrawal is available only if all the deposits have over 6 confirmations.

How fast is the withdrawal carried out?

Withdrawal are usually carried out within several minutes. In some cases it takes up to 24 hours.

Bonuses

What is bonuses?

You can instantly increase your gaming account. For this, you will pledge to make bets for a certain amount (wager).

What bonuses do you offer?

At any moment you can double your deposit, without any restrictions! For this, you will pledge to make bets for a certain amount (wager) – “bonus amount” *40

How to activate the bonus?

The following needs to be done to get a bonus upon making a deposit:

  • Just make the deposit.
  • Go to ACCOUNT/MY BONUSES
  • Activate the bonus with the name “+100%”

To get the bonus when you already have funds on the balance, the following needs to be done:

  • Go to ACCOUNT/MY BONUSES
  • Enter the “promocode” – “DOUBLE”
  • Bonus will appear with the name “+100%”. Activate it.

What is CP?

For every bet of $1 you will receive 1 CP. The exchange is carried out in the ACCOUNT/SHOP FOR CP. You can exchange 100СР for $0.5 on the deposit or for $2 on the bonus («wager» x40, «maxcashout» x1)
You can also spend CP on participation in daily tournaments.